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Terms of Service

Last updated: November 25, 2025

1. Acceptance of Terms

By accessing or using Pixell's services, website, and AI agent platform (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services. These Terms constitute a legally binding agreement between you and Pixell Global Inc. ("Pixell," "we," "us," or "our").

2. Description of Services

Pixell provides AI-powered marketing automation services, including but not limited to:

  • TikTok trend research and content analysis
  • Influencer outreach and negotiation automation
  • Amazon PPC optimization
  • Reddit engagement and comment management
  • Integration with third-party platforms via APIs

3. Account Registration

To use certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account
  • Not share your account credentials with third parties

4. Third-Party Platform Integration

Our Services integrate with third-party platforms including TikTok, Amazon, Reddit, and others. By using these integrations, you agree to:

  • Comply with the terms of service of each third-party platform
  • Authorize Pixell to access and use your data from these platforms as necessary to provide the Services
  • Not use our Services to violate any third-party platform's policies or guidelines
  • Understand that third-party platforms may change their APIs or terms, which may affect our Services

We are not responsible for any actions taken by third-party platforms, including account suspensions or content removal.

5. Content Sharing and User Content

When using our Services to create or share content:

  • You retain ownership of content you create or upload
  • You grant Pixell a non-exclusive license to use, process, and display your content as necessary to provide the Services
  • You are solely responsible for the content you create and share through our Services
  • You warrant that you have all necessary rights to the content you share
  • You agree not to share content that is illegal, harmful, or violates third-party rights

6. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Distribute spam, malware, or harmful content
  • Engage in fraudulent or deceptive practices
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Create content that is defamatory, obscene, or promotes illegal activities
  • Violate any third-party platform's terms of service

7. Payment and Billing

For paid Services:

  • Prices are listed in USD and are subject to change with notice
  • Credits are consumed based on task complexity and reset monthly
  • Unused credits do not roll over to the next billing period
  • You may upgrade or downgrade your plan at any time
  • Refunds are handled on a case-by-case basis
  • We reserve the right to suspend accounts with overdue payments

8. Intellectual Property

The Services, including all software, designs, text, graphics, and other content, are owned by Pixell and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our Services without our prior written consent.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE ARE NOT RESPONSIBLE FOR ANY ACTIONS TAKEN BY THIRD-PARTY PLATFORMS OR THE RESULTS OF USING OUR AI AGENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIXELL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

11. Termination

We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms. Upon termination, your right to use the Services will immediately cease. You may also terminate your account at any time by contacting us.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or sending you an email. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at: legal@pixell.global

Pixell Global Inc.
Email: legal@pixell.global